tình hình là có 1 ref của em cũng bị pending từ 24/4 tới ngày hôm nay sau bao nhieu ngày gửi ticket miệt mài đã được trả tiền đầy đủ,sau đây là nội dung bức email trả lời support
"A customer support staff member has replied to your support request, #984574 with the following response:
Hello,
Our apologies for the delay in response while we researched your account. Please Note that when you fund your JSS Account from a payment processor those funds are to be used to purchase positions with and not to be withdrawn. If you fund your account and attempt to withdrawal it again your account will become re-blocked. This is on the funding page, the withdrawal page and the in the Terms you agreed to.
Your Account has been unblocked, and all withdrawals unblocked, so that all existing and future approved withdrawals can be released. You should receive your withdrawal within 24 – 48 hours.
If we can be of further assistance please feel free to contact us anytime.
Thank "
Mình cũng đang đợi cái rep của nó như thế này thôi