Tình hình là em có 1 acc pp đã bị limit vào ngày 1/9/2013.Đêns nay đã đủ 180 ngày.
Trong thời gian limit em có gửi 1 số mail thanh minh thanh nga với tụi nó nhưng tụi nó toàn trả lời tự động bằng mail mẫu chứ nhân viên hỗ trợ không trả lời.
Nay đủ thời hạn em gửi mail yêu cầu nó gỡ limit để em rút về bank rồi close acc nhưng nó trả lời bằng 1 mail tự động khác. Nội dung như sau:
PayPal appeal denied
Hello
For the safety and security of the PayPal network, we often review accounts
for potential risks. After reviewing your account, we have decided to close
it because of security issues.
We are making every effort to minimize any disruption to your business.
If your PayPal account balance is zero, and you have no unresolved buyer
complaints or chargebacks, your account will remain limited.
-----------------------------------
Disbursement options
-----------------------------------
Option 1. If you owe refunds to any of your buyers, you can use the money
in your PayPal account to refund them.
To refund your buyers:
1. Log in to your PayPal account.
2. Click "Contact Us" at the bottom of any page.
3. Click "Contact Customer Service."
4. Under "Choose a Topic," select "Sending/Receiving Money."
5. Under "Choose a Subtopic," select "Refund/Cancel a Payment."
6. Click "Continue" and follow the instructions to refund payments.
Option 2. Money in your PayPal account will be held for 180 days. After 180
days, we'll email you information on how to receive your funds.
We regret any inconvenience this may cause.
Thanks,
PayPal
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
Các bác chỉ giúp em xem phải làm j tiếp theo đây?
Trong thời gian limit em có gửi 1 số mail thanh minh thanh nga với tụi nó nhưng tụi nó toàn trả lời tự động bằng mail mẫu chứ nhân viên hỗ trợ không trả lời.
Nay đủ thời hạn em gửi mail yêu cầu nó gỡ limit để em rút về bank rồi close acc nhưng nó trả lời bằng 1 mail tự động khác. Nội dung như sau:
PayPal appeal denied
Hello
For the safety and security of the PayPal network, we often review accounts
for potential risks. After reviewing your account, we have decided to close
it because of security issues.
We are making every effort to minimize any disruption to your business.
If your PayPal account balance is zero, and you have no unresolved buyer
complaints or chargebacks, your account will remain limited.
-----------------------------------
Disbursement options
-----------------------------------
Option 1. If you owe refunds to any of your buyers, you can use the money
in your PayPal account to refund them.
To refund your buyers:
1. Log in to your PayPal account.
2. Click "Contact Us" at the bottom of any page.
3. Click "Contact Customer Service."
4. Under "Choose a Topic," select "Sending/Receiving Money."
5. Under "Choose a Subtopic," select "Refund/Cancel a Payment."
6. Click "Continue" and follow the instructions to refund payments.
Option 2. Money in your PayPal account will be held for 180 days. After 180
days, we'll email you information on how to receive your funds.
We regret any inconvenience this may cause.
Thanks,
PayPal
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
Các bác chỉ giúp em xem phải làm j tiếp theo đây?
