tranhuutuan8
Newbie
chào mọi người vấn đề mình đang gặp phải là tài khoản payza của mình bị hold mình có nhận được email này nhưng không biết có phải payza gửi hay không, nhờ mọi người giúp đỡ cách gỡ hold,chân thành cảm ơn mọi người
Hello Mr. Huu Tuan,
Thanks for your reply. My name is Quinn and I'm very happy to help you with that.
For security purposes, we have limited your account access as it may have been accessed without your authorization.
Please reply directly to this email with the answers to the following questions so we can investigate the matter further:
• Have you received any emails that appear to be from "Payza" asking you to follow a link or provide your password and Transaction PIN? If so, please forward the email you have received to “[email protected]”.
• Is the password you use to login to your Payza account the same password you use for other web sites?
• Are you able to access the email address you use to login to your Payza account?
Furthermore, please include the following information with your reply so we can verify your identity:
• Name:
• Address:
• Phone number:
• First four digits of your bank account, if applicable:
• Last eight digits of your credit card, if applicable:
• Date of birth:
• Internet Service Provider(s)
We need this information to verify the Payza account holder. We will re-activate your account once we receive your reply to this email.
Quinn
Account Security Analyst
Payza.com
Ticket Details
---------------------------------
Ticket ID: TIL-435-44140
Department: Report Unauthorized Account Access
Type: Issue
Status: Closed
Priority: High
Support Center: https://helpdesk.payza.com/index.php?
Hello Mr. Huu Tuan,
Thanks for your reply. My name is Quinn and I'm very happy to help you with that.
For security purposes, we have limited your account access as it may have been accessed without your authorization.
Please reply directly to this email with the answers to the following questions so we can investigate the matter further:
• Have you received any emails that appear to be from "Payza" asking you to follow a link or provide your password and Transaction PIN? If so, please forward the email you have received to “[email protected]”.
• Is the password you use to login to your Payza account the same password you use for other web sites?
• Are you able to access the email address you use to login to your Payza account?
Furthermore, please include the following information with your reply so we can verify your identity:
• Name:
• Address:
• Phone number:
• First four digits of your bank account, if applicable:
• Last eight digits of your credit card, if applicable:
• Date of birth:
• Internet Service Provider(s)
We need this information to verify the Payza account holder. We will re-activate your account once we receive your reply to this email.
Quinn
Account Security Analyst
Payza.com
Ticket Details
---------------------------------
Ticket ID: TIL-435-44140
Department: Report Unauthorized Account Access
Type: Issue
Status: Closed
Priority: High
Support Center: https://helpdesk.payza.com/index.php?
