Mail đầu tiên
Dear Truong Cong Hoai Nam,
We need your help resolving an issue with your account. To give us time to
work together on this, we've temporarily limited what you can do with your
account until the issue is resolved.
We understand it may be frustrating not to have full access to your PayPal
account. We want to work with you to get your account back to normal as
quickly as possible.
We've noticed some changes to your usual selling activities and will need
some more information about your recent sales.
Case ID Number: PP-003-170-028-758
How you can help
It's usually pretty easy to take care of things like this. Most of the
time, we just need a little more information about your account or latest
transactions.
To help us with this and to find out what you can and can't do with your
account until the issue is resolved, log in to your account and go to the
Resolution Center.
Yours sincerely,
PayPal
-------------------------------------------------------------------------------------------------------
Mail thứ 2, sau khi up CMND và proof khác theo yêu cầu của PP
Hello Truong Cong Hoai Nam,
For the safety and security of the PayPal network, we often review accounts
for potential risks. After reviewing your account, we have decided to close
it because of security issues.
We are making every effort to minimize any disruption to your business.
If your PayPal account balance is zero, and you have no unresolved buyer
complaints or chargebacks, your account will remain limited.
-----------------------------------
Disbursement options
-----------------------------------
Option 1. If you owe refunds to any of your buyers, you can use the money
in your PayPal account to refund them.
To refund your buyers:
1. Log in to your PayPal account.
2. Click "Contact Us" at the bottom of any page.
3. Click "Contact Customer Service."
4. Under "Choose a Topic," select "Sending/Receiving Money."
5. Under "Choose a Subtopic," select "Refund/Cancel a Payment."
6. Click "Continue" and follow the instructions to refund payments.
Option 2. Money in your PayPal account will be held for 180 days. After 180
days, we'll email you information on how to receive your funds.
We regret any inconvenience this may cause.
Thanks,
PayPal
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
----------------------------------------------------------------
Copyright © 1999-2014 PayPal. All rights reserved.
Consumer advisory- PayPal Pte. Ltd., the holder of PayPal’s stored value
facility, does not require the approval of the Monetary Authority of
Singapore.
Users are advised to read the terms and conditions carefully.
PPID PP1448 - 5fd38d9b4e0ca
Dear Truong Cong Hoai Nam,
We need your help resolving an issue with your account. To give us time to
work together on this, we've temporarily limited what you can do with your
account until the issue is resolved.
We understand it may be frustrating not to have full access to your PayPal
account. We want to work with you to get your account back to normal as
quickly as possible.
We've noticed some changes to your usual selling activities and will need
some more information about your recent sales.
Case ID Number: PP-003-170-028-758
How you can help
It's usually pretty easy to take care of things like this. Most of the
time, we just need a little more information about your account or latest
transactions.
To help us with this and to find out what you can and can't do with your
account until the issue is resolved, log in to your account and go to the
Resolution Center.
Yours sincerely,
PayPal
-------------------------------------------------------------------------------------------------------
Mail thứ 2, sau khi up CMND và proof khác theo yêu cầu của PP
Hello Truong Cong Hoai Nam,
For the safety and security of the PayPal network, we often review accounts
for potential risks. After reviewing your account, we have decided to close
it because of security issues.
We are making every effort to minimize any disruption to your business.
If your PayPal account balance is zero, and you have no unresolved buyer
complaints or chargebacks, your account will remain limited.
-----------------------------------
Disbursement options
-----------------------------------
Option 1. If you owe refunds to any of your buyers, you can use the money
in your PayPal account to refund them.
To refund your buyers:
1. Log in to your PayPal account.
2. Click "Contact Us" at the bottom of any page.
3. Click "Contact Customer Service."
4. Under "Choose a Topic," select "Sending/Receiving Money."
5. Under "Choose a Subtopic," select "Refund/Cancel a Payment."
6. Click "Continue" and follow the instructions to refund payments.
Option 2. Money in your PayPal account will be held for 180 days. After 180
days, we'll email you information on how to receive your funds.
We regret any inconvenience this may cause.
Thanks,
PayPal
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
----------------------------------------------------------------
Copyright © 1999-2014 PayPal. All rights reserved.
Consumer advisory- PayPal Pte. Ltd., the holder of PayPal’s stored value
facility, does not require the approval of the Monetary Authority of
Singapore.
Users are advised to read the terms and conditions carefully.
PPID PP1448 - 5fd38d9b4e0ca