lại verify acc AP

halo88

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mình vào verify acc= phone thì nó gửi cái sms về đt
nhập vào xong ấn send Untitled.jpg
ai pro chỉ giúp em còn dòng này nữa We apologize for the inconvenience, but check withdrawals are temporarily unavailable. Please select another withdrawal method.
 

NjGhtMaRe

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Hello Mr. Le,

Thank you for contacting AlertPay. My name is Bijoy and I am happy to assist you.

Unfortunately we are currently unable to process Credit Card transactions and this includes transactions for credit card verification purposes. We are working diligently to resolve this issue we are experiencing and hope to resume a normal service again soon.

We apologize for the inconvenience however we cannot offer you a time frame for when credit card processing will be available again. Please be assured that we are working diligently to resolve this issue as soon as possible.

Due to current circumstances, as a temporary procedure, you will be able to verify your AlertPay account by completing our phone validation procedure and submitting identification documents.

To submit identification documents, attach the requested documents to your reply to this email. Please ensure they are clearly visible, in .jpeg format and no larger than one megabyte in size.

Please submit the following documents:

• Proof of address, such as a bank statement, credit card statement, phone bill or utility bill. The name and address must match with the information listed in your AlertPay account. Please ensure that the statement date is visible and that it is dated within the last 3 months.

• A government issued photo identification document, such as a passport, driver’s license, country/state ID. This identification must be valid and cannot be expired. Please ensure that your date of birth is visible.

Please feel free to hide or blank out any irrelevant information such as your driver's license number or account balances.

Once both procedures have been completed, your documents will be reviewed for approval. Once approved your AlertPay account will automatically be verified. Please allow 2 -4 business days for your documents to be reviewed for approval.

Thank you for choosing AlertPay. If you have any additional questions, feel free to check out our helpful Frequently Asked Questions at https://helpdesk.alertpay.com

Kind regards,

Bijoy
Customer Support Advisor
AlertPay Customer Support

Ticket Details
===================
Ticket ID: QMK-252615
Department: Verification Support
Status: Closed



Email còn nóng hổi vừa nhận hôm nay đây. Verify = cách truyền thống nhé, chưa verify = credit card đc đâu bạn :)
 

panda_92

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Mình vừa verify = fone nhưng nó ko gửi tin nhắn về sau đó nó nói ko đúng khóa lun ko cho verify nữa. Mới contact nó nó bảo sẽ nhờ ng xử lý tình trạng này sớm :-<
 
Mình vừa verify = fone nhưng nó ko gửi tin nhắn về sau đó nó nói ko đúng khóa lun ko cho verify nữa. Mới contact nó nó bảo sẽ nhờ ng xử lý tình trạng này sớm :-<
contact chỗ nào thế bạn

---------- Post added at 09:04 PM ---------- Previous post was at 09:04 PM ----------

Hello Mr. Le,

Thank you for contacting AlertPay. My name is Bijoy and I am happy to assist you.

Unfortunately we are currently unable to process Credit Card transactions and this includes transactions for credit card verification purposes. We are working diligently to resolve this issue we are experiencing and hope to resume a normal service again soon.

We apologize for the inconvenience however we cannot offer you a time frame for when credit card processing will be available again. Please be assured that we are working diligently to resolve this issue as soon as possible.

Due to current circumstances, as a temporary procedure, you will be able to verify your AlertPay account by completing our phone validation procedure and submitting identification documents.

To submit identification documents, attach the requested documents to your reply to this email. Please ensure they are clearly visible, in .jpeg format and no larger than one megabyte in size.

Please submit the following documents:

• Proof of address, such as a bank statement, credit card statement, phone bill or utility bill. The name and address must match with the information listed in your AlertPay account. Please ensure that the statement date is visible and that it is dated within the last 3 months.

• A government issued photo identification document, such as a passport, driver’s license, country/state ID. This identification must be valid and cannot be expired. Please ensure that your date of birth is visible.

Please feel free to hide or blank out any irrelevant information such as your driver's license number or account balances.

Once both procedures have been completed, your documents will be reviewed for approval. Once approved your AlertPay account will automatically be verified. Please allow 2 -4 business days for your documents to be reviewed for approval.

Thank you for choosing AlertPay. If you have any additional questions, feel free to check out our helpful Frequently Asked Questions at https://helpdesk.alertpay.com

Kind regards,

Bijoy
Customer Support Advisor
AlertPay Customer Support

Ticket Details
===================
Ticket ID: QMK-252615
Department: Verification Support
Status: Closed



Email còn nóng hổi vừa nhận hôm nay đây. Verify = cách truyền thống nhé, chưa verify = credit card đc đâu bạn :)
bạn này nói gì thì có đầu có đuôi chứ bạn
 

locthiennguyen

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Có gì đâu mà khó hiểu :-?
Để mình hướng dẫn cụ thể lại cho :| :

bạn hãy vào trang support của alertpay tại https://helpdesk.alertpay.com/ , sau đó chọn Submit a Ticket , tiếp theo tick vào ô Verification Support , nhấn Next để tiếp tục, điền đẩy đủ các thông tin cần thiết như:
General Information
Name (Full name on account): * (tên chủ tk Alertpay)
Email (AlertPay login email): *
Message Details
Subject: * : Verified my account Alertpay

nội dung đại loại vầy :
I send my document ( include my identity card and my bill (phone, internet, water ... ) such as my proof of address ). Please review and help me verify my account.
Thank you very much!

sau đó upload 3 cái hình : 2 mặt cmnd và 1 cái bill (tên cùng 1 người)
rồi chờ nó gởi mail xác nhận
 
Last edited by a moderator:

korokke

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mọi người tranh thủ gửi để nó xác nhận đi,chỉ 12 tiếng là Ok thôi,mình gửi lúc 6h chiều qua,sáng nay đã approved rồi
 

vubaduc93

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cho em hỏi là cái vấn đề ngày sinh a. - nghĩa là lúc đăng ký là 2/3/1990 , nhưng mà mất CMTND nên dùng tạm của bố là 4/1/1964 để Verified - hỏi là bọn ap có xác nhận cho mình không nhỉ
 
Có gì đâu mà khó hiểu :-?
Để mình hướng dẫn cụ thể lại cho :

bạn hãy vào trang support của alertpay tại https://helpdesk.alertpay.com/ , sau đó chọn Submit a Ticket , tiếp theo tick vào ô Verification Support , nhấn Next để tiếp tục, điền đẩy đủ các thông tin cần thiết như:
General Information
Name (Full name on account): * (tên chủ tk Alertpay)
Email (AlertPay login email): *
Message Details
Subject: * : Verified my account Alertpay

nội dung đại loại vầy :
I send my document ( include my identity card and my bill (phone, internet, water ... ) such as my proof of address ). Please review and help me verify my account.
Thank you very much!

sau đó upload 3 cái hình : 2 mặt cmnd và 1 cái bill (tên cùng 1 người)
rồi chờ nó gởi mail xác nhận
thanks bác đã thành công !
 

shoegjn

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Có gì đâu mà khó hiểu :-?
Để mình hướng dẫn cụ thể lại cho :| :

bạn hãy vào trang support của alertpay tại https://helpdesk.alertpay.com/ , sau đó chọn Submit a Ticket , tiếp theo tick vào ô Verification Support , nhấn Next để tiếp tục, điền đẩy đủ các thông tin cần thiết như:
General Information
Name (Full name on account): * (tên chủ tk Alertpay)
Email (AlertPay login email): *
Message Details
Subject: * : Verified my account Alertpay

nội dung đại loại vầy :
I send my document ( include my identity card and my bill (phone, internet, water ... ) such as my proof of address ). Please review and help me verify my account.
Thank you very much!

sau đó upload 3 cái hình : 2 mặt cmnd và 1 cái bill (tên cùng 1 người)
rồi chờ nó gởi mail xác nhận
hôm nay làm cái sim trả sau ,có proof bill rồi,chuẩn bị verify thôi
 

Imaster

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mình cũng bị như trên, do bạn veri phone mà ko nhập số ngay lúc veri mà lại đóng nó nên bị vậy
cuối cùng lập lại cái acc ap dùng số khác vr ngay lập tức :binhsua95:
 

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