We routinely review account activity in the PayPal system. When we reviewed
your account, we noticed that your activity violates some of the agreements
you have with us.
Because of this, we’ve limited your accounts and can no longer offer our
services to you. You’ll still be able to log in to view your transaction
history, but you won’t be able to send or receive payment.
What’s the problem?
We noticed one or more of the following problems:
1. You provided information that we believe was false, inaccurate, or
misleading; or
2. You sent or received money that was potentially related to fraudulent
activity; or
3. You have more than one account with a negative balance; or
4. You are in violation of the User Agreement, the Commercial Entity
Agreement, the Acceptable Use Policy, or another agreement you have with
PayPal.
Our decision was based on terms outlined in these agreements.
What to do next?
As allowed under the User Agreement, we’ll hold the money in your account
for 180 days . We’ll use your balance to reimburse buyers who file claims,
chargebacks, or any other reversals against you. Before we reimburse the
buyer, in most cases, you’ll have a chance to respond to the claim,
chargeback, or reversal.
We’ll send you an email letting you know when you can withdraw money from
your accounts.
If you think that we permanently limited your accounts in error, you may
appeal this decision. Just click Contact Us at the bottom of any page of
PayPal.
When you contact us, we may need you to provide some information to process
your appeal, for example,
1. A copy of a valid photo ID that shows your name. Acceptable forms of a
photo ID are a driver's license, passport, or any other government issued
photo ID.
2. A copy of your recent utility bill that shows your name and address
exactly as they should appear on your PayPal account.
3. A copy of your business license or your articles of incorporation.
Yours sincerely,
PayPal