We have received your documents. Thank you for your cooperation.
The accepted document(s) is /are Proof of Address.
But we are sorry that your account access limitation cannot be lifted at
this time. We need more information.
***To resolve your limitation effectively, please provide all the following
steps in one time by logging in resolution center. Please ensure the
document you providing is real and valid***
1.Business Information. Please explain your business model in details,
including the originating web site for the sale or any documentation that
would describe the merchandise exchanged. If it’s not online transaction
(or if you do not have any related website), please provide detail
explanation of how you advertise your items and how the deal is done.
2.Provide more information for your payments. PayPal requests that you
provide additional information regarding the transaction(s) below:
1PB73716J22141341
2WH44598GS284345X
4NB75550BF470310F
8UD44730J45417915
1) A full description of the item that was purchased or sold, and the value
of the item.
If the payment was for a service, please describe the service purchased.
2) Please provide information regarding any relationship or business
affiliation that you have with the above party(ies).
3) We would like to obtain as much information as possible about the above
transaction(s), including any email correspondence between you and the
buyer, in order to expedite this investigation.
Here’s how to submit your documents:
1. Log in to your PayPal account.
2. Click 'Resolution Center.'
3. Click 'Resolve' under 'Steps to Remove Limitations.'
You can either upload or fax your documents.
• If you choose to upload, please note that there is a 1.28 MB size limit
for each document, and the maximum size for all documents is 5 MB.
• If you choose to fax, fax your documents to 86-21-28939832(China
mainland); 852-3550-8589 (Hong Kong); 65-6510-4589 (Other countries) Attn:
Account Review Department. Please state your email address and case number
on each fax sheet when faxing the documents.
Please help us by submitting the required documents within 10 days from the
date you receive this email. If we receive no response within 10 days, you
will need to contact us by phone or email so that we can manually update
your case status.
After we receive your documents, we will review your documents and contact
you about the status of your PayPal account in 3~5 business days.
Thank you for your co-operation and support. Please let us know if you need
further assistance. You may contact Customer Service by clicking 'Contact
Us' at the bottom of the PayPal website.
Sincerely,
Catherine
PayPal
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response.
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