Suggest Cần Giúp đỡ về email Please Respond within 7 Days Regarding Case

nana209

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Có một bạn gởi mình $3.3, acc bạn đó bị limit giờ acc mình thì nó gởi mail Please Respond within 7 Days Regarding Case....
Bạn nào biết cách khắc phục cho an toàn để acc mình k dính limit theo hướng dẫn giúp mình với :(.
Giờ refund lại nó có limit acc mình theo k mấy bạn.
Còn làm theo nội dung mail PP gởi thì chả biết file gì mà gởi theo nó yêu cầu cả, hic
Bạn nào biết và gặp trường hợp này giúp mình với. Minh cảm ơn nhiều nhiều !!!

Nội Dung mail đây :
Your Action is Requested
----------------------------------------------------------------------


Dear .......,

You have received a payment that we believe may not have been authorized by
the PayPal account holder. Here are the details of the transaction we are
investigating:

-----------------------------------
Transaction Details
-----------------------------------


Sender’s name:.............
Sender’s email: ...............................
Transaction ID: ..............
Transaction date: May 22, 2014
Transaction amount: $3.30 USD
Your transaction ID: ......................
Case number:

We recommend that you don’t ship the item until our investigation is
complete. If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.

In order to continue our investigation, we need some additional information
from you.

Here’s how to provide us the information we need:

1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Click "Resolve" in the Action column to view the information we need.
4. You can either fax or upload your documents to us.

You can fax your documents to us at: +1-402-537-5760

Please include a fax cover sheet that includes the email address registered
on your PayPal account and your case ID number.

Here’s how to upload your documents:

1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Find your case under "Resolution Center cases," then click "Resolve"
next to the request for documentation.
4. Click “Upload Files.”
5. Click “Browse” to find the file you want to send, and then click
“Open.”
6. Enter a title for the file.
7. Select the type of evidence, and then click “Attach This File.”
8. Attach any other files, and then click “Send Files to PayPal.”

Please provide this information within 7 days.

This payment will remain on hold and unavailable to you until we complete
our investigation. We will email you when we complete our investigation.

Yours sincerely,
PayPal
 
mình cũng muốn refund mà chưa dám, sợ ăn limit như acc nó. Refun có chắc oki k ban nhỉ

chuyện limited hay không của paypal khó nói trước lắm bạn, nhưng nếu xét về nguy cơ thì bạn chủ động refund để có close cái case đó sẽ tốt hơn là để 7 ngày sau nó review để xử lý.
 

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