Dear My Nguyen,
Thank you for choosing PayPal to send and receive payments for your
transactions.
In an effort to ensure compliance with the Acceptable Use Policy, we ask
that you provide us with more information regarding your website/s and/or
certain payments, so we can verify that your transactions do not violate
our policies.
Please refer to:
- Transaction ----------8720105 from April 30, 2014 for the amount of
$xxx.40
In order to comply with our Acceptable Use Policy and avoid the limitation
or closure of your account, you will need to:
Describe the products and/or services associated with your PayPal
transaction/s.
1. Provide the website referring to above transactions, and describe the
business and items you selling
2. Provide screenshots of order in JPG format (<500KB). The screenshots
shall include information such as generation time of the order, item name,
quantity of transaction and transaction value
if you have no website:
1.Provide the item list and promotion channels
2.Provide screenshots of contact message or email with customers in JPG
format (<500KB). The screenshots shall include information such as
generation time of the order, item name, quantity and picture list
Please note that PayPal's User Agreement
(
https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=ua/UserAgreement_full) states an account may be limited for refusing to cooperate in
an investigation (see "9. Restricted Activities").
The complete Acceptable Use Policy can be found at the following URL:
https://cms.paypal.com/us/cgi-bin/?...ntent_ID=ua/AcceptableUse_full&locale.x=en_US
To learn more about the Acceptable Use Policy, please refer to our Help
Center page here:
https://www.paypal.com/us/cgi-bin/helpweb?cmd=_help
This is not intended to be an all-inclusive review or list of your
website/s and auction/s. Furthermore, the violations of the Policy
described above are not intended to be an all-inclusive list. It is the
responsibility of the user to ensure that all transactions comply with the
Acceptable Use Policy.
For more information about the status of your account and for instructions
on how to restore full use of your account, please log in to your PayPal
account and select the "Resolution Center" link. On the next page select
the "Resolve" button/s located under the Action column, in the Steps to
Provide More Information section and follow the applicable instructions.
We encourage you to login and return your account to good standing as soon
as possible.
Failure to respond by the following date will result in the further
escalation of this issue: May 12, 2014
You can find additional information and tips about buying and selling
safely on our Business Resource Center at
https://www.paypal-businesscenter.com/manage-your-business.
We appreciate your cooperation in this matter. Please understand that this
is a security measure meant to help protect you and your account. We
apologize for any inconvenience. If you have any questions, please contact
the PayPal Brand Risk Management Department at
[email protected].
Sincerely,
PayPal, Brand Risk Management
PayPal, an eBay Company
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